General Information

Payment

Garden Adventure on line catalogue utilises Sage Pay for its secure processing of credit and debit cards and now you have the option of using paypal. Should you wish to pay by cheque or bank transfer, please contact the office.

Delivery

Shipping for the climbing frames to all UK Mainland is FREE !

Lead Time

We aim to have deliveries made in approximately 10 working days from the date of order. This can sometimes be longer during the busier periods and occasionally be as long as 4 weeks. Should lead time be in excess of our standard deliveries, the distribution centre will call you to advise

Timber

All climbing frames are supplied with pressure treated timber cut to length. You may need to cut one or two pieces to fit your installation version

Guarantee

The manufacturers 5 year guarantee covers hardware parts in the kit and slide. The timber which is supplied is treated against rot and insect attack for and guaranteed for 10 years.

Safety

Hy-land Climbing frames are made of robust pressure-treated pine and other high quality materials that apply to the strictest European health and safety requirements, weatherproof and UV-resistant:

    • stainless steel ladder rungs
    • powder coated steel handgrips
    • roof brackets and swing brackets
    • triple-coated non-corrosive screws and bolts
    • reinforced PVC sandbox covers
    • polyamide bolt covers
    • galvanized steel swing chains
    • stainless steel swing hooks with nylon bearing
    • shock absorbing light weight EPDM polymer swing seats

Certified for commercial & public use

All Hy-land Projects are type-approved and certified by an independent test organization, TüV Rheinland. When Hy-land Projects are built according to the instructions, then each Project complies with EN 1176 : 2008. This is the European standard for playground equipment for public / commercial use. For example for restaurants, hotels, stores, day care centres, sport clubs, camp sites and controlled community areas.